Stonegate’s Award-Winning Training Programme Kick-Offs
Stonegate Pub Company’s multi-award-winning training programme, Albert’s Theory of Progression (ATOP), has reignited this month, opening its courses to over 800+ delegates-in-waiting, with much of the learning going virtual.
CAMRA calls for improvements to quality control in pubs
Quality control is one of the biggest threat facing today’s pubs, according to the Good Beer Guide 2020, CAMRA’s premier publication featuring the very best pubs to find a great pint in the UK.
In a...
Hydes tops Scores on the Cellar Doors
Pubs owned and managed by Manchester brewer and pub operator Hydes are currently topping the table in terms of beer quality and cellar management.
Cask Marque, the national independent award for pubs serving great quality...
What Is The Cask Marque Accreditation?
How does a pub gain the Cask Marque accreditation and what happens once they do? Below is our handy guide. If you're a pub and would like a copy, please call 01206 752212
What is...
Good Customer Service Goes A Long Way
Some of you may know that I have a bee in my bonnet about service: in pubs, restaurants, shops and cafes. I will argue that you can have the best beer, the best food, the...
What Ails Cask Ale? (Part Two)
(Reproduced courtesy of Pete Brown. Follow him here.)
After talking last week about some general attitudes and behaviours around cask ale, this week I’m focusing in on the sense I got from...