← Previous Next → Some of you may know that I have a bee in my bonnet about service: in pubs, restaurants, shops and cafes. I will argue that you can have the best beer, the best food, the best merchandising in the world, but what really sets the bar is the...
← Previous Next → The Christmas decorations are starting to wilt, the turkey carcass is finally in the bin, and you’re ready for one last hurrah before returning to normality: it’s New Year’s Eve.Even if you’ve sworn you can’t eat any more festive food,...
← Previous Next → Put away the port, retire the red wine, and bring out the beer with the Christmas cheeseboard this year. Why beer, instead of the traditional fortified wines? For a few very good reasons.All beer has fizz, carbonation, sparkle: little...
← Previous Next → Flicking through all the Christmas food brochures which appear on my door mat around this time of year, I notice very few beers amongst the wine, bubbly and ubiquitous cream liqueurs on offer. In many of the supplements, beer is almost an...
← Previous Next → I bet you all have a friend or a colleague who tells you they don’t like beer? I know. It’s unfathomable to you and I. But these mad, sad fools need our guidance because their experience or perception of beer has probably been a poor one....