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Posted by on in Cask Marque Blog

Cheshire based family brewers Frederic Robinsons are officially serving some of best Real Ale in Britain, according to the results of an independent quality assessment.

The Blossoms in Heaviley is the 35th Robinsons owned and operated pub to be awarded Cask Marque accreditation; which recognises quality of presentation and service for traditional, hand-pulled and cask conditioned beer.

robinson-35th-accredited-pubScrupulous assessors from Cask Marque carried out two unannounced inspections at each of the 35 sites to check all of the beers on sale for the quality of their appearance, temperature, aroma and taste.

Annabel Smith, National Account Manager for Cask Marque, said: “Robinsons should feel proud of this excellent achievement, which not only recognises the effort put into serving great beer but also acts as an independent guarantee of quality for their customers.”

“Achieving Cask Marque accreditation in one pub is a challenge in itself. But to repeat those high standards across a number of outlets without exception is simply outstanding.”

Cask beer in general is enjoying a resurgence. In 2010 it found its way into 2,500 new pubs and its share of the beer category grew from 14.6% to 15%, outperforming lager & keg ale by 6%. With huge growth in the number of 18-24s drinking cask ale, it is clear that young people are searching for a new drinking experience – different to that of the traditional cheapest pint of lager – and in doing so they are driving the evolution of cask ale.

In addition, during a recession, consumers tend to support local producers which can often be brewers. 46% in fact actively try to support local producers and businesses and use social media such as Facebook and Twitter to discuss such products with their friends. There are now more than 30 million Facebook users in the UK and a billion tweets every 5 days with 70% of tweeters recommending brands they use.

Paul Nunny, Director of Cask Marque Trust, explains how “Robinsons have in the last 18 months invested heavily in beer quality – both in the brewer and their pubs. Their technical support team audit their estate twice a year and those tenants achieving top marks are put forward for the Cask Marque Award at the brewery’s expense.”

Paul Nunny goes on to highlight the fact that “with over 110,000 beer drinkers using the Caskfinder App in the last 3 months to find Cask Marque pubs, successful Robinson tenants will gain a direct benefit.”

David Bremner, Marketing Director at Robinsons, said “There were a package of reasons why we chose to invest in Cask Marque accreditation. The award carries good recognition from within the trade and customers. It is a fair reflection on the licensee’s commitment and skill in keeping high quality cask ale. Finally, we knew that the feedback would be professional, accurate and useful in identifying weak areas which we could address.”

As attested to by Mark McConachie – a CAMRA representative and ale-house aficionado who recently completed a 300 pub-crawl of Robinsons estate – people enjoy tasting different beers in different places but one thing that remains constant is the quality of Robinsons Real Cask Ale.

David Bremner enthuses: “The cask ale customer will travel to a pub with recognised beer quality. There can never be enough emphasis on getting the quality excellent and consistent.”

Cask Marque has awarded quality standards to 8,000 pubs across the country. To find your nearest outlet, visit www.cask-marque.co.uk or download the free app Caskfinder to your smartphone.

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"The complainant is definitely right and they have a problem." This was the response I received from one of our assessors after he had been asked to go and investigate a customer complaint.

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Over the last 12 months Robinsons Brewery have invested heavily in a beer quality programme within their 385-pub Tied Estate and part of this commitment is to become a corporate member of Cask Marque.

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We were conducting a pub visit checking the perfect pour of a pint of lager the other day and a licensee asked “why have you docked me marks for touching the beer with the tap, yet you have given me training in the past for dispensing cask ale using a long spout where you have encouraged the spout to be submerged in the beer?”.

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I went to a meeting the other day, where a large pub chain updated their key suppliers about their strategy and performance.